Terms of Use and Personal Data Protection

Thank you for using the services of our website. The services are provided by Laserová dermatologická klinika Altos s.r.o., with its registered office at Lyčkovo náměstí 508/7, 186 00, Prague-Karlín, ID: 281 92 257.
By clicking the “I Agree” button on the contact forms on the website https://altos-klinika.cz, you give your consent to the use of your personal data by Laserová dermatologická klinika Altos s.r.o., for the purpose of offering services and products, registering yourself as a client of this company, and sending commercial communications via electronic means in accordance with Act No. 480/2004 Coll., on certain information society services. I give this consent for the duration defined by law, specifically for marketing purposes for 3 years from the date of providing the personal data. I acknowledge that this consent is voluntary and can be withdrawn at any time.
WHAT PERSONAL DATA DO WE PROCESS?Personal data refers to selected information relating to a particular subject, where direct or indirect identification is decisive. The personal data we handle on the website include: contact information (phone number, name, email, IP address), information about the use of services, activities, or preferences stored on our server. The protection of personal data is governed by Act No. 101/2000 Coll., on the Protection of Personal Data and on Amendments to Some Acts, as amended ("Data Protection Act").  Data collected by third parties (SmartSupp, Mailchimp) and stored on their servers are not collected by us, only sent, and are processed in accordance with the Data Protection Act.
COOKIES During your visit to https://altos-klinika.cz, temporary files called cookies may be stored. These are used for the proper functionality of the website and may contain information about the visitor. These data include your IP address and your behavior on the website //altos-klinika.cz. Processing cookies may lead to the linking of the visitor's personal data with the information contained in the cookie. These data are used solely to improve the functionality of the website. Altos Clinic respects users' privacy and processes cookies in accordance with applicable laws.  Cookies necessary for the proper functioning of the website are created only during your visit and are deleted upon leaving the site.
Cookies are also stored by third-party plugins (SmartSupp, Mailchimp), social networks such as Facebook, Twitter, VKontakte, and analytics and advertising programs installed on the website (Google Analytics, Yandex Metrica, Facebook Pixel, Seznam Retargeting, Doubleclick, Smartlook). Data collected and stored by third parties are processed in accordance with the Data Protection Act.  Visitors may prevent cookie storage by opening https://altos-klinika.cz in incognito mode. All modern browsers support incognito mode, which prevents cookies from being collected. However, using this mode may limit full functionality of the website.  How to disable cookies in browser settings – https://support.google.com/chrome/answer/95647?hl=cs 
HOW WILL WE HANDLE YOUR PERSONAL DATA?The processing of personal data includes any operation or set of operations in which the processor or controller systematically (manually or automatically) ensures their collection, editing, storage, use, modification, application, or deletion. As a healthcare facility, Altos Clinic collects this data for managing medical records and also for marketing purposes. Each client must give explicit consent for use of their data for marketing, including email newsletters and commercial communications via telephone, SMS, or other online/mobile means.  All data are stored on secure drives, protected by passwords, and accessible only to authorized personnel.
WHO PROCESSES THE DATA?Data are processed by Laserová dermatologická klinika Altos s.r.o., Lyčkovo náměstí 508/7, 186 00, Prague-Karlín. Altos Clinic is the data controller and has the authority to decide how and for what purpose the data will be processed.
WHO HAS ACCESS TO THE DATA?Only clinic employees have access to your data, and they are bound by confidentiality obligations even after employment ends.  All personal data are used solely for internal purposes of Altos Clinic and will not be shared or disclosed to other legal or natural persons.
YOUR RIGHTS REGARDING PERSONAL DATA PROCESSINGIf we process your personal data as a controller, you have the right to access the data we have, and you can request information on what data we process, as well as request its correction or complete deletion.  Under the Regulation, you have the right to transfer your data to another controller.  In case of any doubts, changes, or corrections, you can contact us at: .zc.akinilk-sotla%40ofni To make changes or request complete data deletion, you may be asked to verify your identity (not applicable to medical documentation, which is governed by healthcare legislation and subject to archiving obligations).
If you have concerns about the lawful processing of your data, you can file a complaint with the Office for Personal Data Protection in the Czech Republic:  Úřad pro ochranu osobních údajů, Pplk. Sochora 27, 170 00 Prague 7, [www.uoou.cz](http://www.uoou.cz)
HOW IS THE DATA PROTECTED?All personal data are handled with care and in accordance with applicable legislation. Both automated and manual processing methods are used. All data are stored on secure servers located exclusively within the European Union and never leave the EU. Personal data is protected to the maximum extent possible.  The personal data of users of https://altos-klinika.cz are stored on servers of wedos.com located in the Czech Republic (an EU member state). More on WEDOS’s data protection: http://hosting.wedos.com/cs/podminky.html
FINAL DECLARATIONAltos Clinic declares that, as the controller of personal data of its patients, it complies with all legal obligations required by applicable legislation, especially the Data Protection Act. The patient has provided free and informed consent for personal data processing, registration with the Data Protection Authority has been fulfilled, obligations toward the patient have been met, and all duties of a data controller have been observed in accordance with the Data Protection Act.